Support Helpdesk

We're Here To Help

As a valued Dotblock customer, you have access to our team of experienced support staff who are ready to tackle any issue that may arise. You can reach us by chat, phone, email, or support ticket at any hour of the day. Rest comfortably knowing your services are in good hands.

We promise:

  • Around the clock on-site and on-call staff
  • Quick answers to chats, emails, support tickets, and calls 24/7
  • Updates on maintenance, system incidents, and any occasional service interruption
  • Extensive self-help resources in our Knowledgebase


TICKET SUPPORT HOURS: M-F: 24 hours, Sat/Sun: 24 hours

*Office hours 9am - 9pm, Emergency & On-call 9pm - 9am

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