With DotBlock's managed services for Dedicated or VPS plans, you get scalable hosting, fully managed by the our superior support team. With full management, we include proactive monitoring, server hardening, DDOS protection, backups, and more. Our staff does the work for you, so you can spend time on the things that matter most.
DotBlock proactively monitors all basic services including FTP, HTTP, SSH, MYSQL, SMTP, CPU Load, Free Disk Space, Mail Queue, and Memory Usage.
With DotBlock's premium support you'll never have to worry about your hardware again! Our technicians will monitor your hardware 24/7/365. In the rare case that any of your hardware fails, we will promptly replace it.
DotBlock promises a 99.99% uptime guarantee. If we fail to live up to that promise, we'll credit your account - no questions asked!
All managed servers are provided, upon provision, with an enhanced layer of security which is continuously updated to best protect your web applications. Our server hardening techniques help protect you against the following risks and challenges:
All managed servers are protected by our 24/7/365, rapid deployment DDoS mitigation service.
Managed servers are provided with cPanel, free of charge. Maintain your website with ease, utilizing the worlds most popular web hosting control panel.
All managed servers come with free backups and backup configuration. Our high performance backups can run as frequently as every 15 minutes with minimal impact to production systems.
Free backups include up to 750GB of backup storage for a Dedicated Server & 500GB of backup storage for a VPS. Any required backup storage beyond this will be billed separately.
DotBlock will keep all your basic system services updated. This includes, but is not limited to, your Operating System (CentOS), cPanel, Apache, MySQL, and PHP.
We will configure the following services for you.
DotBlock will provide initial account migration services from any existing cPanel servers, free of charge.
Not currently using cPanel? Don't worry, we can still help you with your migration. Contact support for additional information.
Managed clients receive priority phone, email, and ticket support. Contact us any time, 24/7/365, and jump to the head of the line!
Premium Support includes up to 3 hours each month of free administrative services. In the unlikely event that you have an issue outside of the scope of support, our technicians will still help you for up to 3 hours. Any additional administrative support still required will be billed at a discounted rate of $40 USD/hour. These services don't roll over, so be sure to use them if needed!
Administrative credit hours are scheduled
Monday - Friday 9am-8pm
DotBlock provides best effort support for all of your third party applications and services. When appropriate, a discounted administrative charge of ($40 USD/hour) may apply.